Shipping policy

Order Processing

Orders are typically processed within 1–2 business days excluding weekends and holidays. Once your order ships, you’ll receive a confirmation email with tracking information.

Shipping Rates

We offer free standard shipping on all qualifying orders within the United States.

If expedited or express shipping is selected, shipping rates will be calculated at checkout based on your location and selected delivery method.

Estimated Delivery

Standard shipping typically arrives within 3–7 business days after shipment.

Expedited delivery times vary depending on the selected shipping service and destination.

Tracking Information

Once your package ships, tracking details will be emailed to you automatically. Please allow up to 24 hours for tracking updates to appear after the carrier receives the package.

Shipping Address

Please verify your shipping address before placing your order. HydorX is not responsible for packages delivered to incorrectly entered addresses.

Shipping Delays

Delivery delays may occasionally occur due to carrier operations, weather conditions, holidays, or high shipping volume. Once an order has been transferred to the carrier, delivery timing is outside of our control.

Damaged Orders

If your order arrives damaged, please contact us within 48 hours of delivery.

Email: h2@hydorx.com

Need help with your order?

Our team is happy to assist with shipping and delivery questions.